Frequently Asked Questions
What are the requirements for opening an account?
To open a bank account, you need the following documents: a valid passport, a residence permit, a certificate of registration, and a wage statement (depending on the type of account).
How do I open a bank account?
To open a bank account,First create an account on our website by clicking the Get startedbutton.
Then visit our nearest branch with valid identification documents, proof of address, and other required information.
What types of accounts do you offer?
We offer various types of accounts, including Savings accounts, Check accounts, Fixed deposit accounts,Business Accounts. You can choose the one that suits your needs.
How can I access my account online?
You can access your account online by logging in to our secure online banking portal using your username and password. If you don't have online access, you can register for it at our branch.
What should I do if I lose my debit/credit card?
If you lose your card, contact our 24/7 customer service immediately to report it. We will block the card to prevent unauthorized transactions and guide you on the next steps.